Novant Health Matthews Medical Center is located at 1500 Matthews Twnshp Prkwy Box 3310, Matthews 28106 NC. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Other. It has emergency services. Overall rating for Novant Health Matthews Medical Center is 4 out of 5.
To contact and get up-to-date detailed info, call (704) 384-6500.
About Novant Health Matthews Medical Center
Address and Contact
| Facility Name | Novant Health Matthews Medical Center |
| City | Matthews |
| County | Mecklenburg |
| State | North Carolina |
| ZIP Code | 28106 |
Address
1500 Matthews Twnshp Prkwy Box 3310
Phone
(704) 384-6500
| Provider ID | 340171 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Other |
| Has Emergency Services | Yes |
Star Ratings of Novant Health Matthews Medical Center
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Novant Health Matthews Medical Center?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 72 | 78 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 23 | 17 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 5 | 5 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 82 | 85 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 16 | 11 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 2 | 4 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 67 | 76 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 26 | 18 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 7 | 6 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 66 | 75 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 27 | 19 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 7 | 6 | 6 |
Novant Health Matthews Medical Center Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain