Mercy Health Saint Mary’S is located at 200 Jefferson Avenue Se, Grand Rapids 49503 MI. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Church. It has emergency services. Overall rating for Mercy Health Saint Mary’S is 4 out of 5.
To contact and get up-to-date detailed info, call (616) 685-5000.
About Mercy Health Saint Mary'S
Address and Contact
| Facility Name | Mercy Health Saint Mary’S |
| City | Grand Rapids |
| County | Kent |
| State | Michigan |
| ZIP Code | 49503 |
Address
200 Jefferson Avenue Se
Phone
(616) 685-5000
| Provider ID | 230059 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Church |
| Has Emergency Services | Yes |
Star Ratings of Mercy Health Saint Mary'S
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Mercy Health Saint Mary'S?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 79 | 80 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 17 | 15 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 4 | 5 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 88 | 86 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 10 | 11 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 2 | 3 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 77 | 77 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 19 | 18 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 4 | 5 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 73 | 75 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 23 | 19 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 4 | 6 | 6 |
Mercy Health Saint Mary'S Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain