Borgess Medical Center is located at 1521 Gull Road, Kalamazoo 49048 MI. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Other. It has emergency services. Overall rating for Borgess Medical Center is 4 out of 5.
To contact and get up-to-date detailed info, call (269) 226-7000.
About Borgess Medical Center
Address and Contact
| Facility Name | Borgess Medical Center |
| City | Kalamazoo |
| County | Kalamazoo |
| State | Michigan |
| ZIP Code | 49048 |
Address
1521 Gull Road
Phone
(269) 226-7000
| Provider ID | 230117 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Other |
| Has Emergency Services | Yes |
Star Ratings of Borgess Medical Center
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Borgess Medical Center?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 73 | 80 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 19 | 15 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 8 | 5 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 80 | 86 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 14 | 11 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 6 | 3 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 68 | 77 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 23 | 18 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 9 | 5 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 71 | 75 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 20 | 19 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 9 | 6 | 6 |
Borgess Medical Center Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain