Umass Memorial Healthcare-Marlborough Hospital is located at 157 Union Street, Marlborough 1752 MA. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Private. It has emergency services. Overall rating for Umass Memorial Healthcare-Marlborough Hospital is 2 out of 5.
To contact and get up-to-date detailed info, call (508) 481-5000.
About Umass Memorial Healthcare-Marlborough Hospital
Address and Contact
| Facility Name | Umass Memorial Healthcare-Marlborough Hospital |
| City | Marlborough |
| County | Middlesex |
| State | Massachusetts |
| ZIP Code | 1752 |
Address
157 Union Street
Phone
(508) 481-5000
| Provider ID | 220049 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Private |
| Has Emergency Services | Yes |
Star Ratings of Umass Memorial Healthcare-Marlborough Hospital
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Umass Memorial Healthcare-Marlborough Hospital?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 76 | 78 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 19 | 17 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 5 | 5 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 84 | 85 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 13 | 11 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 3 | 4 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 71 | 75 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 23 | 19 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 6 | 6 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 72 | 74 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 23 | 20 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 5 | 6 | 6 |
Umass Memorial Healthcare-Marlborough Hospital Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain