Mercy Medical Ctr is located at 271 Carew Street, Springfield 1104 MA. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Private. It has emergency services. Overall rating for Mercy Medical Ctr is 3 out of 5.
To contact and get up-to-date detailed info, call (413) 748-9000.
About Mercy Medical Ctr
Address and Contact
| Facility Name | Mercy Medical Ctr |
| City | Springfield |
| County | Hampden |
| State | Massachusetts |
| ZIP Code | 1104 |
Address
271 Carew Street
Phone
(413) 748-9000
| Provider ID | 220066 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Private |
| Has Emergency Services | Yes |
Star Ratings of Mercy Medical Ctr
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Mercy Medical Ctr?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 78 | 78 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 18 | 17 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 4 | 5 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 86 | 85 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 12 | 11 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 2 | 4 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 75 | 75 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 20 | 19 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 5 | 6 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 73 | 74 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 21 | 20 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 6 | 6 | 6 |
Mercy Medical Ctr Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain