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Holyoke Medical Center – Holyoke – MA

Holyoke Medical Center is located at 575 Beech Street, Holyoke 1040 MA. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Private. It has emergency services. Overall rating for Holyoke Medical Center is 3 out of 5.

To contact and get up-to-date detailed info, call (413) 534-2500.

About Holyoke Medical Center
Address and Contact
Facility Name Holyoke Medical Center
City Holyoke
County Hampden
State Massachusetts
ZIP Code 1040
Address
575 Beech Street
Phone
(413) 534-2500
Provider ID 220024
Hospital Type Acute Care Hospitals
Ownership Type Voluntary non-profit – Private
Has Emergency Services Yes
Star Ratings of Holyoke Medical Center
Rating Type Rating
Overall Rating
Nurse Communication
Doctor Communication
Staff Responsiveness
Communication About Medicines
Discharge Information
Care Transition
Cleanliness
Quietness
Overall hospital rating
Recommend hospital
Summary star rating

Star Ratings in Detail

How Good are Nurses of Holyoke Medical Center?
Measure Name Hospital Score State Score National Score
Nurse Communication
Patients who reported that their nurses “Always” communicated well 73 78 79
Patients who reported that their nurses “Usually” communicated well 20 17 16
Patients who reported that their nurses “Sometimes” or “Never” communicated well 7 5 5
Nurse Treatment
Patients who reported that their nurses “Always” treated them with courtesy and respect 82 85 85
Patients who reported that their nurses “Usually” treated them with courtesy and respect 12 11 12
Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect 6 4 3
Nurse Listen
Patients who reported that their nurses “Always” listened carefully to them 68 75 76
Patients who reported that their nurses “Usually” listened carefully to them 25 19 19
Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them 7 6 5
Nurse Explanation
Patients who reported that their nurses “Always” explained things in a way they could understand 68 74 75
Patients who reported that their nurses “Usually” explained things in a way they could understand 24 20 19
Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand 8 6 6
Holyoke Medical Center Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain

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