Baystate Franklin Medical Center is located at 164 High Street, Greenfield 1301 MA. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Private. It has emergency services. Overall rating for Baystate Franklin Medical Center is 4 out of 5.
To contact and get up-to-date detailed info, call (413) 773-0211.
About Baystate Franklin Medical Center
Address and Contact
| Facility Name | Baystate Franklin Medical Center |
| City | Greenfield |
| County | Franklin |
| State | Massachusetts |
| ZIP Code | 1301 |
Address
164 High Street
Phone
(413) 773-0211
| Provider ID | 220016 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Private |
| Has Emergency Services | Yes |
Star Ratings of Baystate Franklin Medical Center
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Baystate Franklin Medical Center?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 77 | 78 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 18 | 17 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 5 | 5 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 85 | 85 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 12 | 11 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 3 | 4 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 73 | 75 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 21 | 19 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 6 | 6 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 75 | 74 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 19 | 20 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 6 | 6 | 6 |
Baystate Franklin Medical Center Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain