Chi Health Mercy Council Bluffs is located at 800 Mercy Drive, Council Bluffs 51503 IA. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Private. It has emergency services. Overall rating for Chi Health Mercy Council Bluffs is 4 out of 5.
To contact and get up-to-date detailed info, call (712) 328-5000.
About Chi Health Mercy Council Bluffs
Address and Contact
| Facility Name | Chi Health Mercy Council Bluffs |
| City | Council Bluffs |
| County | Pottawattamie |
| State | Iowa |
| ZIP Code | 51503 |
Address
800 Mercy Drive
Phone
(712) 328-5000
| Provider ID | 160028 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Private |
| Has Emergency Services | Yes |
Star Ratings of Chi Health Mercy Council Bluffs
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Chi Health Mercy Council Bluffs?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 78 | 82 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 17 | 15 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 5 | 3 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 86 | 89 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 11 | 9 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 3 | 2 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 74 | 80 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 21 | 17 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 5 | 3 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 72 | 77 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 22 | 19 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 6 | 4 | 6 |
Chi Health Mercy Council Bluffs Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain