Franciscan Health Olympia & Chicago Heights is located at 20201 S Crawford Avenue, Olympia Fields 60461 IL. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Church. It has emergency services. Overall rating for Franciscan Health Olympia & Chicago Heights is 1 out of 5.
To contact and get up-to-date detailed info, call (708) 747-4000.
About Franciscan Health Olympia & Chicago Heights
Address and Contact
| Facility Name | Franciscan Health Olympia & Chicago Heights |
| City | Olympia Fields |
| County | Cook |
| State | Illinois |
| ZIP Code | 60461 |
Address
20201 S Crawford Avenue
Phone
(708) 747-4000
| Provider ID | 140172 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Church |
| Has Emergency Services | Yes |
Star Ratings of Franciscan Health Olympia & Chicago Heights
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Franciscan Health Olympia & Chicago Heights?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 70 | 78 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 22 | 16 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 8 | 6 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 77 | 84 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 18 | 12 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 5 | 4 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 67 | 75 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 24 | 19 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 9 | 6 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 67 | 73 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 23 | 20 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 10 | 7 | 6 |
Franciscan Health Olympia & Chicago Heights Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain