Highland Hospital is located at 1411 East 31St Street, Oakland 94602 CA. Hospital type is Acute Care Hospitals and onership type is Government – Hospital District or Authority. It has emergency services. Overall rating for Highland Hospital is 1 out of 5.
To contact and get up-to-date detailed info, call (510) 437-4800.
About Highland Hospital
Address and Contact
| Facility Name | Highland Hospital |
| City | Oakland |
| County | Alameda |
| State | California |
| ZIP Code | 94602 |
Address
1411 East 31St Street
Phone
(510) 437-4800
| Provider ID | 50320 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Government – Hospital District or Authority |
| Has Emergency Services | Yes |
Star Ratings of Highland Hospital
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Highland Hospital?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 68 | 74 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 21 | 19 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 11 | 7 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 74 | 81 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 17 | 14 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 9 | 5 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 64 | 70 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 24 | 22 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 12 | 8 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 67 | 70 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 22 | 22 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 11 | 8 | 6 |
Highland Hospital Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain