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Banner Estrella Medical Center – Phoenix – AZ

Banner Estrella Medical Center is located at 9201 West Thomas Road, Phoenix 85037 AZ. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Private. It has emergency services. Overall rating for Banner Estrella Medical Center is 2 out of 5.

To contact and get up-to-date detailed info, call (623) 327-4000.

About Banner Estrella Medical Center
Address and Contact
Facility Name Banner Estrella Medical Center
City Phoenix
County Maricopa
State Arizona
ZIP Code 85037
Address
9201 West Thomas Road
Phone
(623) 327-4000
Provider ID 30115
Hospital Type Acute Care Hospitals
Ownership Type Voluntary non-profit – Private
Has Emergency Services Yes
Star Ratings of Banner Estrella Medical Center
Rating Type Rating
Overall Rating
Nurse Communication
Doctor Communication
Staff Responsiveness
Communication About Medicines
Discharge Information
Care Transition
Cleanliness
Quietness
Overall hospital rating
Recommend hospital
Summary star rating

Star Ratings in Detail

How Good are Nurses of Banner Estrella Medical Center?
Measure Name Hospital Score State Score National Score
Nurse Communication
Patients who reported that their nurses “Always” communicated well 72 75 79
Patients who reported that their nurses “Usually” communicated well 20 19 16
Patients who reported that their nurses “Sometimes” or “Never” communicated well 8 6 5
Nurse Treatment
Patients who reported that their nurses “Always” treated them with courtesy and respect 79 82 85
Patients who reported that their nurses “Usually” treated them with courtesy and respect 15 14 12
Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect 6 4 3
Nurse Listen
Patients who reported that their nurses “Always” listened carefully to them 67 71 76
Patients who reported that their nurses “Usually” listened carefully to them 24 22 19
Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them 9 7 5
Nurse Explanation
Patients who reported that their nurses “Always” explained things in a way they could understand 70 71 75
Patients who reported that their nurses “Usually” explained things in a way they could understand 22 21 19
Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand 8 8 6
Banner Estrella Medical Center Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain

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