Banner Estrella Medical Center is located at 9201 West Thomas Road, Phoenix 85037 AZ. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Private. It has emergency services. Overall rating for Banner Estrella Medical Center is 2 out of 5.
To contact and get up-to-date detailed info, call (623) 327-4000.
About Banner Estrella Medical Center
Address and Contact
| Facility Name | Banner Estrella Medical Center |
| City | Phoenix |
| County | Maricopa |
| State | Arizona |
| ZIP Code | 85037 |
Address
9201 West Thomas Road
Phone
(623) 327-4000
| Provider ID | 30115 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Private |
| Has Emergency Services | Yes |
Star Ratings of Banner Estrella Medical Center
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Banner Estrella Medical Center?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 72 | 75 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 20 | 19 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 8 | 6 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 79 | 82 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 15 | 14 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 6 | 4 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 67 | 71 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 24 | 22 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 9 | 7 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 70 | 71 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 22 | 21 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 8 | 8 | 6 |
Banner Estrella Medical Center Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain