Massena Hospital Inc is located at 1 Hospital Drive, Massena 13662 NY. Hospital type is Acute Care Hospitals and onership type is Government – Local. It has emergency services. Overall rating for Massena Hospital Inc is 1 out of 5.
To contact and get up-to-date detailed info, call (315) 764-1711.
About Massena Hospital Inc
Address and Contact
| Facility Name | Massena Hospital Inc |
| City | Massena |
| County | St. Lawrence |
| State | New York |
| ZIP Code | 13662 |
Address
1 Hospital Drive
Phone
(315) 764-1711
| Provider ID | 330223 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Government – Local |
| Has Emergency Services | Yes |
Star Ratings of Massena Hospital Inc
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | Not Available |
| Doctor Communication | Not Available |
| Staff Responsiveness | Not Available |
| Communication About Medicines | Not Available |
| Discharge Information | Not Available |
| Care Transition | Not Available |
| Cleanliness | Not Available |
| Quietness | Not Available |
| Overall hospital rating | Not Available |
| Recommend hospital | Not Available |
| Summary star rating | Not Available |
Star Ratings in Detail
How Good are Nurses of Massena Hospital Inc?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 75 | 74 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 20 | 19 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 5 | 7 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 82 | 81 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 9 | 14 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 9 | 5 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 66 | 71 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 31 | 21 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 3 | 8 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 76 | 70 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 19 | 21 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 5 | 9 | 6 |
Massena Hospital Inc Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain