Highland Hospital is located at 1000 South Avenue, Rochester 14620 NY. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Private. It has emergency services. Overall rating for Highland Hospital is 2 out of 5.
To contact and get up-to-date detailed info, call (585) 341-6736.
About Highland Hospital
Address and Contact
| Facility Name | Highland Hospital |
| City | Rochester |
| County | Monroe |
| State | New York |
| ZIP Code | 14620 |
Address
1000 South Avenue
Phone
(585) 341-6736
| Provider ID | 330164 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Private |
| Has Emergency Services | Yes |
Star Ratings of Highland Hospital
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Highland Hospital?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 71 | 74 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 22 | 19 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 7 | 7 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 79 | 81 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 16 | 14 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 5 | 5 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 67 | 71 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 26 | 21 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 7 | 8 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 67 | 70 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 25 | 21 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 8 | 9 | 6 |
Highland Hospital Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain