Rochester General Hospital is located at 1425 Portland Avenue, Rochester 14621 NY. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Private. It has emergency services. Overall rating for Rochester General Hospital is 1 out of 5.
To contact and get up-to-date detailed info, call (585) 922-4000.
About Rochester General Hospital
Address and Contact
| Facility Name | Rochester General Hospital |
| City | Rochester |
| County | Monroe |
| State | New York |
| ZIP Code | 14621 |
Address
1425 Portland Avenue
Phone
(585) 922-4000
| Provider ID | 330125 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Private |
| Has Emergency Services | Yes |
Star Ratings of Rochester General Hospital
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Rochester General Hospital?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 68 | 74 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 23 | 19 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 9 | 7 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 76 | 81 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 17 | 14 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 7 | 5 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 65 | 71 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 24 | 21 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 11 | 8 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 64 | 70 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 25 | 21 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 11 | 9 | 6 |
Rochester General Hospital Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain