Northern Light Mercy Hospital is located at 144 State Street, Portland 4101 ME. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Church. It has emergency services. Overall rating for Northern Light Mercy Hospital is 4 out of 5.
To contact and get up-to-date detailed info, call (207) 879-3000.
About Northern Light Mercy Hospital
Address and Contact
| Facility Name | Northern Light Mercy Hospital |
| City | Portland |
| County | Cumberland |
| State | Maine |
| ZIP Code | 4101 |
Address
144 State Street
Phone
(207) 879-3000
| Provider ID | 200008 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Church |
| Has Emergency Services | Yes |
Star Ratings of Northern Light Mercy Hospital
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Northern Light Mercy Hospital?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 83 | 81 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 14 | 16 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 3 | 3 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 91 | 88 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 7 | 10 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 2 | 2 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 80 | 79 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 17 | 17 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 3 | 4 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 79 | 77 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 16 | 19 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 5 | 4 | 6 |
Northern Light Mercy Hospital Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain