Mercyone Waterloo Medical Center is located at 3421 West Ninth Street, Waterloo 50702 IA. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Church. It has emergency services. Overall rating for Mercyone Waterloo Medical Center is 3 out of 5.
To contact and get up-to-date detailed info, call (319) 272-8000.
About Mercyone Waterloo Medical Center
Address and Contact
| Facility Name | Mercyone Waterloo Medical Center |
| City | Waterloo |
| County | Black Hawk |
| State | Iowa |
| ZIP Code | 50702 |
Address
3421 West Ninth Street
Phone
(319) 272-8000
| Provider ID | 160067 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Church |
| Has Emergency Services | Yes |
Star Ratings of Mercyone Waterloo Medical Center
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Mercyone Waterloo Medical Center?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 70 | 82 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 24 | 15 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 6 | 3 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 78 | 89 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 18 | 9 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 4 | 2 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 69 | 80 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 25 | 17 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 6 | 3 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 63 | 77 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 30 | 19 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 7 | 4 | 6 |
Mercyone Waterloo Medical Center Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain