Presence Mercy Medical Center is located at 1325 N Highland Avenue, Aurora 60506 IL. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Church. It has emergency services. Overall rating for Presence Mercy Medical Center is 5 out of 5.
To contact and get up-to-date detailed info, call (630) 859-2222.
About Presence Mercy Medical Center
Address and Contact
| Facility Name | Presence Mercy Medical Center |
| City | Aurora |
| County | Kane |
| State | Illinois |
| ZIP Code | 60506 |
Address
1325 N Highland Avenue
Phone
(630) 859-2222
| Provider ID | 140174 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Church |
| Has Emergency Services | Yes |
Star Ratings of Presence Mercy Medical Center
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Presence Mercy Medical Center?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 78 | 78 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 16 | 16 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 6 | 6 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 84 | 84 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 12 | 12 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 4 | 4 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 77 | 75 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 17 | 19 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 6 | 6 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 73 | 73 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 19 | 20 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 8 | 7 | 6 |
Presence Mercy Medical Center Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain