William W Backus Hospital is located at 326 Washington St, Norwich 6360 CT. Hospital type is Acute Care Hospitals and onership type is Voluntary non-profit – Other. It has emergency services. Overall rating for William W Backus Hospital is 3 out of 5.
To contact and get up-to-date detailed info, call (860) 889-8331.
About William W Backus Hospital
Address and Contact
| Facility Name | William W Backus Hospital |
| City | Norwich |
| County | New London |
| State | Connecticut |
| ZIP Code | 6360 |
Address
326 Washington St
Phone
(860) 889-8331
| Provider ID | 70024 |
| Hospital Type | Acute Care Hospitals |
| Ownership Type | Voluntary non-profit – Other |
| Has Emergency Services | Yes |
Star Ratings of William W Backus Hospital
| Rating Type | Rating |
| Overall Rating | |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of William W Backus Hospital?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 76 | 76 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 20 | 18 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 4 | 6 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 83 | 83 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 14 | 13 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 3 | 4 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 72 | 73 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 23 | 20 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 5 | 7 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 71 | 72 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 23 | 21 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 6 | 7 | 6 |
William W Backus Hospital Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain