Banner Lassen Medical Center is located at 1800 Spring Ridge Drive, Susanville 96130 CA. Hospital type is Critical Access Hospitals and onership type is Voluntary non-profit – Private. It has emergency services. Overall rating for Banner Lassen Medical Center is Not Available.
To contact and get up-to-date detailed info, call (530) 252-2000.
About Banner Lassen Medical Center
Address and Contact
| Facility Name | Banner Lassen Medical Center |
| City | Susanville |
| County | Lassen |
| State | California |
| ZIP Code | 96130 |
Address
1800 Spring Ridge Drive
Phone
(530) 252-2000
| Provider ID | 51320 |
| Hospital Type | Critical Access Hospitals |
| Ownership Type | Voluntary non-profit – Private |
| Has Emergency Services | Yes |
Star Ratings of Banner Lassen Medical Center
| Rating Type | Rating |
| Overall Rating | Not Available |
| Nurse Communication | |
| Doctor Communication | |
| Staff Responsiveness | |
| Communication About Medicines | |
| Discharge Information | |
| Care Transition | |
| Cleanliness | |
| Quietness | |
| Overall hospital rating | |
| Recommend hospital | |
| Summary star rating |
Star Ratings in Detail
How Good are Nurses of Banner Lassen Medical Center?
| Measure Name | Hospital Score | State Score | National Score |
| Nurse Communication | |||
| Patients who reported that their nurses “Always” communicated well | 75 | 74 | 79 |
| Patients who reported that their nurses “Usually” communicated well | 18 | 19 | 16 |
| Patients who reported that their nurses “Sometimes” or “Never” communicated well | 7 | 7 | 5 |
| Nurse Treatment | |||
| Patients who reported that their nurses “Always” treated them with courtesy and respect | 85 | 81 | 85 |
| Patients who reported that their nurses “Usually” treated them with courtesy and respect | 11 | 14 | 12 |
| Patients who reported that their nurses “Sometimes” or “Never” treated them with courtesy and respect | 4 | 5 | 3 |
| Nurse Listen | |||
| Patients who reported that their nurses “Always” listened carefully to them | 73 | 70 | 76 |
| Patients who reported that their nurses “Usually” listened carefully to them | 19 | 22 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” listened carefully to them | 8 | 8 | 5 |
| Nurse Explanation | |||
| Patients who reported that their nurses “Always” explained things in a way they could understand | 67 | 70 | 75 |
| Patients who reported that their nurses “Usually” explained things in a way they could understand | 23 | 22 | 19 |
| Patients who reported that their nurses “Sometimes” or “Never” explained things in a way they could understand | 10 | 8 | 6 |
Banner Lassen Medical Center Nurse Rating Charts
Nurse Communication
Nurse Treatment
Nurse Listening
Nurse Explain